Testimonials for 3 Pros Basement Systems

"I am so relieved that my new basement system is installed and running to provide a cleaner air environment in my basement. Brent was very patient and professional, taking time to explain everything about my new system and answering my questions without frustration. I really appreciate when a service tech takes time to explain the way things work to the consumer so I know what to do and when to call in the future."

"I just wanted to provide feedback that Brent was the service person that came to correct the issues he found. He is extremely professional and a great representative for your company. He deserves a raise. It is quite unusual to find someone that is so committed to the company they work for and puts customers first. He is a great person to invest in as a company."   

We loved the information that the 3 Pros team shared with us. They are experts in the field and provided us with lots of knowledge. We highly recommend them. 

"Thank you 3 Pros Basement Systems! From the consulting process to the installation- we couldn't be happier. Raddie walked us through the entire process, what we needed to keep water from getting into our basement, and different price points... he's very knowledgeable. The crew - Alvaro, Anthony, and Sam - were on time and professional. Alvaro was thorough in walking us through exactly what he was doing beforehand. The crew completed the project in two days, and left the work area spotless! We are extremely satisfied. And you can't beat the pricing!"

The production crew was efficient and top notch. The solution and products that were offered were extremely efficient. We are very happy and thankful to now have a dry and much healthier basement. 

"I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty quickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn’t have to help us but he went out of his way to give us suggestions for a DIY project.3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!"

The sales person was very professional, friendly, and answered all of my questions. The production crew deserves a standing ovation for a job well done. They are hard working professionals and very polite. The 3 Pros team listened to my questions, gave me only what I needed, and didn't use scare tactics to sell me. I absolutely recommend them. 

"Great Job. Brent was on time, professional and knowledgeable!  I am pleased to have him and his company test and check our crawl space and attic installation annually."

"Brent  did a fantastic job! What a professional....He called the day prior to verify the wall had been demoed and was ready for the repair the leak coming thru my foundation. He sent a text message that morning with an ETA and arrived as expected. Prior to starting the work he ran thru the details and asked if I had any questions. Throughout the process he showed the work that had been completed and continued to ask if I had any questions. Great experience and will call them again if I have another leak in my basement."

Brought up the schedule as requested, and got the job done earlier than expected. 

"Robert, Brent and Danny were all very polite and knowledgeable. They answered all questions that were posed to them. They worked very quick and did the job as agreed. Very pleased with the basement and attic repair and will have them back for any future projects they have suggested."

"3 Pros Basement Systems performed several different service steps in helping to address issues we had with rodents. Crawl space encapsulation.Sealed wall space under stairs at the front of the house with copper mesh and foam sealant. The team came on time, worked efficiently and cleaned up afterword. I recommend this company, they did a great job."

Got out of his way to get the job done quickly and warned me about having my infant in the house when they break out, really appreciate that. Communicative, competitive pricing.

Our salesperson was very pleasant. He was new and a little inexperienced but he did a great job. The production crew was outstanding! They were professional and communicated with me the entire time, which I very much appreciated. 

The crew was fast, hardworking, and cleaned up the work area.