Testimonials for 3 Pros Basement Systems

"I just wanted to provide feedback that Brent was the service person that came to correct the issues he found. He is extremely professional and a great representative for your company. He deserves a raise. It is quite unusual to find someone that is so committed to the company they work for and puts customers first. He is a great person to invest in as a company."   

"I am so relieved that my new basement system is installed and running to provide a cleaner air environment in my basement. Brent was very patient and professional, taking time to explain everything about my new system and answering my questions without frustration. I really appreciate when a service tech takes time to explain the way things work to the consumer so I know what to do and when to call in the future."

"I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty quickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn’t have to help us but he went out of his way to give us suggestions for a DIY project.3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!"

"Thank you 3 Pros Basement Systems! From the consulting process to the installation- we couldn't be happier. Raddie walked us through the entire process, what we needed to keep water from getting into our basement, and different price points... he's very knowledgeable. The crew - Alvaro, Anthony, and Sam - were on time and professional. Alvaro was thorough in walking us through exactly what he was doing beforehand. The crew completed the project in two days, and left the work area spotless! We are extremely satisfied. And you can't beat the pricing!"

The production crew was efficient and top notch. The solution and products that were offered were extremely efficient. We are very happy and thankful to now have a dry and much healthier basement. 

3 Pros Basement Systems did an excellent job from their sales personnel to the installers. The installers were very courteous and considerate. The installation took four days and they worked very hard. They listen to everything I had concerns about and corrected any issues that I may have had. In addition, they cleaned up after themselves and put everything back in place. I couldn’t have asked for a better team

  "This company did an outstanding job under our house which was soggy and very badly mildewed. The odor penetrated our entire house. They cleaned it up and placed a strong secure lining with a waffled flooring underneath. Later we found out after quite a bit of rain the lining turned into a waterbed under the house lol. But they came out and installed several sump pumps and we've been great ever since. No one minds when they have to go under the house to work. I highly recommend this company for work around your house."

"Great Job. Brent was on time, professional and knowledgeable!  I am pleased to have him and his company test and check our crawl space and attic installation annually."

"I was very impressed with the services provided by 3 Pros Basement Systems. Spencer, the technician, was polite, helpful, and knowledgeable in his technical field. He helped solve our problem. We will definitely use 3 Pros services again."

Got out of his way to get the job done quickly and warned me about having my infant in the house when they break out, really appreciate that. Communicative, competitive pricing.

We appreciated the info that was provided and their proprietary system. They were all very professional. 

Crew was excellent!

Job was scheduled when I called. Excellent crew. Very professional. Mohammed did a great job as lead.

The crew was fast, hardworking, and cleaned up the work area. 

"Both are working great! The equipment is in the basement. From the main floor when walking up the stairs, there is a landing with a turn to go up the remaining stairs to get to bedrooms upstairs. At the landing there is a gap between the railing and the wall that faces towards front of the house. This wall contains one large window that goes from the landing of the basement stairs to the top ceiling of the house. The gap is about 6-7 inches. Before the equipment installed, we had a regular dehumidifier downstairs running constantly.  However, at the landing of the stairs between main floor and upstairs, you could always smell moisture coming from the basement through this gap. Since the new equipment installed, the smell is completely gone!   The basement is completely dry. There is no smell of moisture at all."   So far, we are very happy with how the new equipment is performing.    Sincerely,     Stephanie